Privacy Policy
This policy explains what personal information LCM4U collects, why, who handles it, and the choices you and your parent or guardian have. LCM4U is operated by NeuroQuanta Private Limited ("we", "us").
What we collect
- Account details: your name and mobile number, confirmed with a one-time code sent on WhatsApp.
- Date of birth: so we can guide you appropriately and meet the age rules that apply where you live.
- Country: worked out from your internet connection when you use the service, so that the correct rules and prices apply.
- Your conversations with Hanuman and your career report.
- Payment information: for paying users we receive confirmation of the payment, the amount and your email address from our payment provider. We do not receive or store your card or UPI details.
- Feedback you choose to give.
- A parent or guardian's mobile number, if you give one so they can be asked for permission or told about your use.
How we use it
- To run the conversation and produce your report.
- To sign you in and keep your account secure.
- To process payments and send receipts.
- To apply age and parental-permission rules, and to keep a record that we did.
- To support you and to improve the service.
We do not sell your personal information.
Children and parental permission
In some countries the law requires a parent or guardian's permission before a child can use a service like this. Where it does, we ask for it before the child can talk to Hanuman. The parent receives a message on WhatsApp and confirms with a one-time code.
Where the law doesn't require permission, a younger user can still choose to let a parent know.
- A parent or guardian can read the career report their child receives.
- A parent or guardian can pause their child's access at any time, and turn it back on, at lcm4u.com/parent. They sign in with their mobile number and a code.
- Pausing stops further use. It does not by itself delete the child's information.
- Once a user reaches the age at which they can decide for themselves, a parent's permission no longer applies and the decision is theirs.
A parent's mobile number is used only to send these messages. The number is removed from our records once it is no longer needed, and we keep only a scrambled (hashed) version as proof that the request was made. We keep a record of consent decisions and of when a parent views a report.
Who else handles your information
We use trusted providers to run the service. They handle information only on our behalf:
- Anthropic, whose AI model produces Hanuman's replies from your conversation.
- Supabase, which stores our database, and Render and Vercel, which host the service.
- Fast2SMS and Meta (WhatsApp), which deliver verification codes and messages to parents.
- Razorpay and Stripe, which process payments.
- ipinfo, which turns an internet address into a country.
Some of these providers are located outside India, so your information may be processed in other countries.
How long we keep it
We keep your account, conversations and report for as long as your account exists, so that you can come back to them. Consent and audit records are kept for as long as we need them to show that we met our obligations. You can ask us to delete your information at any time, as described below.
Your choices
You, or a parent or guardian on your behalf, can ask us to show you the information we hold, to correct it, or to delete it. Write to care@neuroquanta.ai. We may need to keep some records where the law requires, and we will tell you which.
Security
Access to the service is protected by one-time codes, information is sent over encrypted connections, and access to children's reports by a parent is recorded. No system is perfectly secure, and we will tell you promptly if something affecting you goes wrong.
Changes
If we change this policy in a way that matters, we will update the date above and, where appropriate, tell you in the service.
Contact
NeuroQuanta Private Limited, 1st Floor, 102, C-38-39, Parinee Crescenzo, BKC, Bandra (East), Mumbai – 400051, Maharashtra, India. Email: care@neuroquanta.ai.